National Servicing Center (NSC) Training

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Electronic Class (EClass) on Loss Mitigation and Servicing System

The EClass System provides additional training on FHA's Loss Mitigation Programs, including FHA's Home Affordable Modification Program (FHA-HAMP), as well as continuing education on issues that have generated the most industry questions and requests for further training. The EClass System is designed to provide a web-based training to HUD-Approved Servicers, HUD-Approved Housing Counseling Agencies, Non-Profit Housing Counseling Agencies, and HUD Staff.

	Read more about EClass in Mortgagee Letter 09-45
	Access ECLass

NOTE - PREREQUISITE Requirement: Effective immediately, completion of NSC's Online EClass Training is a "prerequisite" prior to registering and/or attending any HUD Classroom training conducted by either the National Servicing Center or HOC Certified Trainer. The NSC EClass Training Date on your Certificate is now a required field when registering for Classroom Training. Without a verifiable system date, the EClass System will not allow you to proceed with registration.

Early Delinquency Servicing Activities and HUD's Loss Mitigation Program Training

This classroom training is for HUD-approved mortgagees, HUD-approved Housing Counselors, and Nonprofit Housing Counselors. For-profit Housing Counselors are not permitted to attend this training. This training includes coverage of: HUD Handbook 4330.1 REV-5, Chapter 7, Delinquencies, Defaults, Mortgage Collection Activities and Initiation of Foreclosure and HUD's Loss Mitigation Program. Additionally, overviews will be presented pertaining to Extension of Time Requests and Variances, Single Family Default Monitoring System.

Classroom Registration Information

NSC does not charge a registration fee. Due to the size of the training facility, space is limited to 45 participants; therefore, registration is based on a first come, first served basis, so register early by clicking the registration deadline date to register for the training you wish to attend! Class sign-in begins at 8:30 a.m. with the training beginning promptly at 9:00 a.m. and continuing to 4:00 p.m. each day. Dress is business casual.

Should your plans change and you are NOT able to attend or if you have any questions, please email eclass@hud.gov.

NSC's Classroom Training Location

HUD is located in a Federal Complex. Therefore, the following security procedures must be followed:

	Must sign in and out each day
	Must go through a metal detector each time you enter the building
	Must wear a visitors badge at all times when in the building
	Must turn the badge in each day when exiting the building

The Federal Complex does not provide daily parking to visitors. Please allow extra time to find parking and to go through the building's security procedures.

Please see "Events & Training" at left for a complete list of loss mitigation training throughout the country.