FHA National Servicing Center

Information by State  Esta página en español  Print version   Related Information   FHA Single Family Housing   FHA Homeownership Centers (HOCs)   Home Equtiy Conversion Mortgage (HECM) Program   FHA Nonprofit Resources   FHA Information for Homeowners   FHA Loan Servicing Guidance   FHA Real Estate Listings   FHA Real Estate Brokers and Listing Agents   Mortgagee Compliance Manager (MCM)   Preservation and Protection   Single Family Acquired Asset Management System (SAMS) User Guide What's New The HOPE NOW Alliance recently announced the launch of a new web portal, HOPE LoanPort™, that HUD believes has the potential to significantly improve the execution of HAMP and non-HAMP modifications. This new web portal will allow counselors to collect the necessary documents from homeowners, upload the completed package, submit the completed package directly to servicers, and track the status of a borrower's application. FHA Suspends Taylor, Bean & Whitaker Mortgage Corp. and Proposes to Sanction Two Top Officials   Read the Press Release   Questions and Answers for Homeowners   Questions and Answers for Lenders

The goal of HUD's National Servicing Center (NSC) is to work with FHA homeowners and their FHA lenders to find creative solutions to avoid foreclosure. NSC staff also provide direction and training to mortgage lenders and Housing Counseling Agencies, who are then better able to provide assistance to homeowners.

The following menu provides links to various web pages, reports and other Departmental publications that provide information about NSC's roles and responsibilities, as well as various FHA programs and policies.

	NSC Loss Mitigation Services
	NSC Loan Servicing and Loss Mitigation FAQs
	Tier Ranking System (TRS)
	Changes to TRS
	Single Family Default Monitoring System
	Home Equity Conversion Mortgage Program (HECM)
	Disaster Relief Options for FHA Homeowners
	NSC Servicing, Good Neighbor Next Door Loans
	HUD Foreclosure Moratorium Policies
	Information for Homeowners
	FHA Loan Servicing Guidance
	HUD-Approved Housing Counseling Agencies

	August 2008
	October 2008
	February 2009
	August 2009

Contact Us:

	National Servicing Center (NSC): (888) 297-8685
	Secretary Held Servicing Contractor: (866) 377-8667
	FHA Loan Servicing and Loss Mitigation: hsg-lossmit@hud.gov
	Requests for Extensions: extension_requests@hud.gov
	Training issues: eclass@hud.gov
	TRS, Data, CAIVRS, SFDMS Reporting: sfdatarequests@hud.gov

Home Equity Conversion Mortgage (HECM) Borrowers: